Free Delivery for all DVD orders!
WINKtoLEARN.com is currently offering FREE Registered air mail delivery for International orders on DVDs and you will receive a tracking number so that you can keep track of your packages! Flash cards orders will come along with a surcharge depending on the region. WINKtoLEARN is subsidizing part of the shipping costs charged by www.singpost.com.sg.
To do our bit for our Earth and to reduce shipping costs (so that you can enjoy FREE shipping for all our DVD products), all our DVD products will not come with their external paper cover boxes. Instead, the DVDs will be encased in a sleek, black Multi-DVD case with their respective cover page inlay.
Estimated Working Days Required in Shipping
Asia - 5 to 12 working days
Europe - 10 to 18 working days
North & South America - 10 to 18 working days
** The above delivery times are only estimates by SingPost and may/ may not be the actual delivery standard experienced. For festive postings, it is advisable to add another 10 working days to the above estimated delivery time.
Can I cancel/change my order?
If you wish to cancel/change your order, please notify us at our email: firstname.lastname@example.org. Orders can only be cancelled before the items have been shipped. As we strive to bring your goods to you as quickly as possible, it may not be always possible for us to cancel/change your order after it has been confirmed. Merchant charges will apply if you had chosen to pay via Paypal or Credit Card.
Can I return an item?Should you receive any items that you did not order, or that prove to be faulty, please email us at email@example.com to arrange for returning items for exchange or refund. Returns must be done within 30 days of receipt. Before returning any items please contact us at firstname.lastname@example.org to discuss your reason for requiring a return and organise an approval to return an item to us. Do email us the details, including your name, email address, phone number, order ID, product details as well as the reason for return.